Financial Technology Innovations

A dozen favorite demos from the Finovate conference

9 Ideas For a Successful Strategic Partnership

Strategic partnership success tips

If you’re pursuing joint ventures or strategic alliances, learn at the foot of the master, ARM. Got a smartphone? Inside that phone is a microprocessor designed by ARM Holdings. At ARM, “The organization is the disruptive technology.”* 9 ARM-inspired ideas Slideshow [mobile-sized] The 9 ideas: Be nice. People like to work with nice people. Be [...]

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Corporate Access in the Crosshairs

crisis communications and damage control public relations-1

Corporate Access and Investor Relations — How corporate executives offer themselves as content for commissions schemes at investment banks. Why some investor relations officers privately grumble. “Corporate access” marches on, but it’s a low-risk prediction that US regulators will soon shine a light on this practice. Already-eroded trust in financial services institutions and corporate leadership may take another reputation hit. Troubles from the UK market may come to US shores.

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Social Markets and Activist Shareholders

Herb Greenberg CNBC Herbalife

Surely, the true economic winner in the public battle over Herbalife is the news media. Kate Kelly and Herb Greenberg on CNBC have the widest reach when it comes to big-ratings stories such as Herbalife. However, Stocktwits and other social media are staking their claim.

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10 Ways to Connect with Customers (and Voters)

admitting we could do better

Political campaigns and corporate marketers both use communications research to get insight into winning on election day (or at the cash register). For example, in crisis communications and reputation repair, admitting to shortcomings often demonstrates that the company is still in control, despite its faults. Here are 10 ideas that are backed by rigorous research [infographic]

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7 Reasons Crisis Response Stinks

crisis communications and damage control public relations-1

We won’t name names, but _______’s crisis response stinks. In fact, today I read half a dozen articles on poor crisis response. These are typical “week two” articles, and full of juicy quotes from crisis management firms.Fact is, you and I and all those reporters have no idea how good or bad the crisis response was, because it’s near-impossible to Monday Morning Quarterback these events. So here are 7 reasons why ______ is taking a beating on its crisis response, when in fact it might have been meh-ok, given the circumstances…

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Journalists Want Your Soul

Bloomberg Nov 13 2012

Business and technology journalists in New York and San Francisco are bored with quotes from the CEO. What do they want? The heart and soul of the company, good ideas and real conversation. Good preparation helps you give journalists what they want and need, without sacrificing insider or competitive information.  Today,  journalists’ want:

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Comparing Healthcare to Banks, Airlines and Appliances

healthcare infographic

How the healthcare industry might achieve its goals by adopting the practices of other industries [Infographic]

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When Dr. Oz Asks…

healthcare concerns public relations

2,800 people — mostly women — responded to Dr. Oz’s Facebook post, “What would you like me to post more of?” Through the magic of scraping, mining, cleaning and analysis, we present the top 25 answers (right). A fun example of social media listening…er, eavesdropping.

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Faith Affects Patient Decisions

There are 15% more African-American households in the United States than Hispanic households, and African-Americans are more religious than Hispanics and whites. Referencing a 2008 study, “88 percent of African-Americans believe in God with absolute certainty, compared with 71 percent of the total population, with more than half attending religious services at least once a [...]

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