A dozen favorite demos from the Finovate conference
9 Ideas For a Successful Strategic Partnership

If you’re pursuing joint ventures or strategic alliances, learn at the foot of the master, ARM. Got a smartphone? Inside that phone is a microprocessor designed by ARM Holdings. At ARM, “The organization is the disruptive technology.”* 9 ARM-inspired ideas Slideshow [mobile-sized] The 9 ideas: Be nice. People like to work with nice people. Be [...]
Continue reading...Corporate Access in the Crosshairs

Corporate Access and Investor Relations — How corporate executives offer themselves as content for commissions schemes at investment banks. Why some investor relations officers privately grumble. “Corporate access” marches on, but it’s a low-risk prediction that US regulators will soon shine a light on this practice. Already-eroded trust in financial services institutions and corporate leadership may take another reputation hit. Troubles from the UK market may come to US shores.
Continue reading...10 Ways to Connect with Customers (and Voters)

Political campaigns and corporate marketers both use communications research to get insight into winning on election day (or at the cash register). For example, in crisis communications and reputation repair, admitting to shortcomings often demonstrates that the company is still in control, despite its faults. Here are 10 ideas that are backed by rigorous research [infographic]
Continue reading...7 Reasons Crisis Response Stinks

We won’t name names, but _______’s crisis response stinks. In fact, today I read half a dozen articles on poor crisis response. These are typical “week two” articles, and full of juicy quotes from crisis management firms.Fact is, you and I and all those reporters have no idea how good or bad the crisis response was, because it’s near-impossible to Monday Morning Quarterback these events. So here are 7 reasons why ______ is taking a beating on its crisis response, when in fact it might have been meh-ok, given the circumstances…
Continue reading...Journalists Want Your Soul

Business and technology journalists in New York and San Francisco are bored with quotes from the CEO. What do they want? The heart and soul of the company, good ideas and real conversation. Good preparation helps you give journalists what they want and need, without sacrificing insider or competitive information. Today, journalists’ want:
Continue reading...Comparing Healthcare to Banks, Airlines and Appliances

How the healthcare industry might achieve its goals by adopting the practices of other industries [Infographic]
Continue reading...Faith Affects Patient Decisions
There are 15% more African-American households in the United States than Hispanic households, and African-Americans are more religious than Hispanics and whites. Referencing a 2008 study, “88 percent of African-Americans believe in God with absolute certainty, compared with 71 percent of the total population, with more than half attending religious services at least once a [...]
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